Job Description

What's in it for you? We are redefining parking management and having fun doing it! To support our company’s culture of investing in our people, we offer employees the following perks: Growth Opportunities Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately Paid training Free company uniform The following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One‑one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not. Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling. Smoking Cessation Program Additional Benefits: 401(k) with Employer Match Medical, dental, vision – 3 plan options! The Spirit of the Position: The Event Staff employee greets and creates a welcoming atmosphere for our customers and clients. Principal Job Duties: Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base. Assist customers in lobbies, lanes, and in the parking office; help direct traffic. Lifting equipment and setting up for events both inside and outside event spaces. Flag customers into parking facilities and surface lots creating a simple and effective entrance and exit for customers. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can‑do attitude, and willingness to help at all times. Accept monthly and debit payments and process credit cards. Must work with or without supervision. Assist with cashiering functions as needed. Communicate any malfunctioning parking equipment to ensure appropriate access to management. Other related duties as assigned. Requirements: Experience Strong customer service experience. Parking industry experience is preferred but not required. Skills Ability to communicate professionally and effectively. Ability to speak, read, and comprehends the English language. Must be open to feedback, differing opinions and other points of view. Demonstrates a sense of urgency and timeliness. Demonstrate the ability to seek improvement. Excellent team building and interpersonal skills. Physical Demands Willingness to work in the elements – heat, wind, snow, rain, etc. Ability to lift, push and pull at least 10 pounds. Ability to stand, walk and run for extended periods of time. Ability bend, stoop, squat and lift frequently throughout a shift. #J-18808-Ljbffr

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